VLM International --The Best Telecom Billing Software and Services --Versatility Stability

eVoIP+
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VLM International, Inc. delivers the most versatile and stable solutions for VoIP providers. We use a simple, two-pronged approach.
  1. Superior Customer Relationship Management Software, written by experts in the complexities of telecom billing... and
  2. Absolutely reliable Billing Service, with redundant equipment, power backup, data security, and staffed with efficient, responsive professionals.

eVoIP+ Features and Functionality


System
  • Hosted ASP environment
  • Integrated website for customer sign up online/real-time
  • Agent access to their accounts
  • Multi-language screens
  • PCI Compliant
  • Restrict users to defined forms and accounts
  • Downloadable archives of all data
  • Superior, dependable and understandable management reports - More

Invoicing
  • One page, print optimized Summary statement
  • Customer service message areas
  • Personalized messages
  • 23 user-selectable reports for end-user's bill - More
  • Bar and pie chart graphics
  • Summary by account
  • Multi-lingual/Multi-Currency Bills
  • Integrated taxation using EZtax (formerly BillSoft, Inc.)
  • Prorated and In Advance Billing

Account/Product Management
  • Packaged pricing and Multi-Tax product definitions
  • Controlled rate plans and application
  • International rate tables with import capability
  • Inventory tracking by location and account
  • Product catalog maintenance
  • Trouble Tickets
  • Email welcome letters, newsletters, late fee and past due notices, suspensions and alerts

Accounting
  • Standalone or integrate with your existing accounting package
  • Balance forward invoice reconciliation
  • Multi-country consolidation

"An ounce of prevention is worth a pound of cure" - Benjamin Franklin