eVoIP+
in Depth
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eVoIP+ screen gallery
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VLM International, Inc. delivers the most versatile and stable solutions for VoIP providers. We use a simple, two-pronged approach.
- Superior Customer Relationship Management Software, written by experts in the complexities of telecom billing... and
- Absolutely reliable Billing Service, with redundant equipment, power backup, data security, and staffed with efficient, responsive professionals.
eVoIP+ Features and Functionality
System
- Hosted ASP environment - More
- Integrated website for customer sign up online/real-time
- Agent access to their accounts
- Multi-language screens
- Restrict users to defined forms and accounts
- Downloadable archives of all data
- Superior, dependable and understandable management reports - More
Invoicing
- One page, print optimized Summary statement
- Customer service message areas
- Personalized messages
- 23 user-selectable reports for end-user's bill - More
- Bar and pie chart graphics
- Summary by account
- Multi-lingual/Multi-Currency Bills
- Integrated taxation using BillSoft
- Prorated and In Advance Billing
Account/Product Management
- Packaged pricing and Multi-Tax product definitions
- Controlled rate plans and application
- International rate tables with import capability
- Inventory tracking by location and account
- Product catalog maintenance
- Trouble Tickets
- Email welcome letters, newsletters, late fee and past due notices, suspensions and alerts
Accounting
- Standalone or integrate with your existing accounting package
- Balance forward invoice reconciliation
- Multi-country consolidation
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