System
- Scalable on inexpensive networked PCs
- Real-time access to all data
- Full internet access to invoices
- Integrated website for customer sign up online/real-time
- Agent access to their accounts
- Multi-language screens
- Restrict users to defined forms and accounts
- Downloadable archives of all data
- Superior, dependable and understandable management reports
Invoicing
- The Best Looking Bills in Telecom
- Laser printed, color options
- One page, print optimized Summary statement
- Customer service message areas
- Personalized messages
- 23 user-selectable reports for end-user's bill
- Summary by account
- Multi-lingual/Multi-Currency Bills
- Integrated taxation
- Prorated, In Advance, discounts, measured and non-measured approaches and all product line billing
- Multiple billing cycles available for high volume resellers
Invoice Distribution
- Automatic equipment monitored closely by trained and caring staff results in fail-safe envelope stuffing
- Automatic mail sorting for postage cost savings
- Customer-selectable paper-bill suppression
- VLM has NEVER missed a billing deadline, and we never will!
Product/Account Management
- Packaged pricing and Multi-Tax product definitions
- Visual of actual bills for account staff
- Controlled rate plans and application
- International rate tables with import capability
- Inventory tracking by location and account
- Product catalog maintenance
- Trouble Tickets
- Email welcome letters, newsletters, late fee and past due notices, suspensions and alerts
Accounting
- Standalone or integrate with your existing accounting package
- Balance forward invoice reconciliation
- Multi-country consolidation
